Privacy Policy
Brand Name: Pleasant Tree Hotels
Trade Name: AVP HOSPITALITY
Legal Name: AVP HOSPITALITY
GST No.: 05ACAFA8429K1ZC
At Pleasant Tree Hotels, we respect and value the privacy of our guests and website visitors.
This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services, including bookings, inquiries, or promotional communications. By using our website or services, you agree to the collection and use of
your information as described in this policy.
1. Information We Collect
We may collect the following personal information:– Full name
– Contact number
– Email address
– Booking and stay details
– ID proof (if required for check-in)
– Feedback or inquiry details
*Note: We do not collect sensitive data such as financial or health information through our website.*
2. How We Use Your Data
We use your personal information to:– Confirm and manage bookings
– Respond to your inquiries or requests
– Send booking confirmations and updates
– Occasionally share special offers, discounts, or hotel news via email, SMS, or WhatsApp
– Improve our services and enhance customer experience
We do not sell or share your personal data with third parties for marketing purposes.
3. Consent and Opt-Out
By providing your details through our website or booking platform, you consent to the collection and use of your information as outlined in this policy.
You can opt out of promotional messages at any time by contacting us directly or using the unsubscribe option provided in the messages.
4. Cookies & Tracking
Our website may use cookies or similar technologies to enhance your browsing experience.Cookies help us analyze website traffic and improve our services.
You can disable cookies in your browser settings, though some website features may not function properly as a result.
5. Data Storage & Retention
Your data is stored securely and accessed only by authorized personnel. We retain your personal information only for as long as necessary to provide our services and comply with legal requirements.6. Third-Party Services
We may use trusted third-party services such as booking engines or payment gateways (e.g., Razorpay, Google Pay, etc.). These providers have their own privacy policies and only receive the data necessary to fulfill your request.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Legal Compliance
We comply with applicable data protection laws in India, including the Information Technology (IT) Act and other relevant regulations.
9. Changes to this Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with the update.
10. Contact Us
Brand Name: Pleasant Tree Hotels
Trade Name: AVP HOSPITALITY
Legal Name: AVP HOSPITALITY
GST No.: 05ACAFA8429K1ZC
Website: www.pleasanttreehotels.com
Near Abhimanyu Cricket Academy, Jamniwala, Guniyal Gaon,
Dehradun, Uttarakhand – 248001
Phone: +91 9258252036, 0135-2733555
Email: booking@pleasanttreehotels.com
Thank you for choosing Pleasant Tree Hotels. Your privacy is important to us.